The Impact of Bad Bots in eCommerce
Threat actors target retail sites with lists of stolen or leaked credentials, using bots to continually test the validity of the usernames and passwords. When a match is found, the details are sold on for a profit or used to take over the breached customer account. The attacker can then make illegal purchases, claim existing rewards or loyalty points and acquire personally identifiable information (PII).
It is vital that credential stuffing attacks are stopped to protect eCommerce websites from fines and chargebacks, while securing customers against the threat of data breaches.
Bot operators typically utilise stolen credit cards, credentials, loyalty points and gift cards to purchase high-value items.
The subsequent chargebacks and fines have a significant effect on eCommerce organisation’s bottom line, while the constant, automated nature of the bot attack overloads fraud teams leaving customers locked out of their accounts, and frustrated with your brand.
Automated bots are used to constantly scrape pricing, inventory and product descriptions on eCommerce sites. Whether it’s competitors trying to gain intelligence or scalpers monitoring for product releases.
Given a large number of pages and data requested by price scrapers, they not only skew marketing and conversion analytics but threaten site availability.
Better Security for Retailers
One of the UK's fastest-growing lifestyle brands, with over 500 stores across 5 continents, looked to Netacea to assist with mitigating bot traffic.
"The Netacea team were incredible throughout the attack, and the days that followed. The speed they implemented and started mitigating was phenomenal, and the information that they were able to provide us during the investigation with our hosting partner was invaluable"
- 6.8MCredential attack attempts blocked
- 7.4%Of all website traffic was credential stuffing
- View Case Study
Empower your business with control over bot traffic and the ability to detect bots and block malicious traffic in real-time.
- Machine Learning Bot Detection
- Access Shared Threat Intelligence
- Rapid Attack Response & Real-Time Insight
- Quick & Seamless WAF/CDN Integration