Form spam is the submitting of unwanted content into website forms by bad actors.
Spammers typically harness automated bot traffic to generate profit via phishing messages or advertising links.
The effects of a form spamming attack can be significant and wide-ranging, with perpetrators planting malicious messages in various guises on forms across all industries and geographies.
Entire forums, jobs boards and advertising platforms can be overrun by form spam comments, that can ultimately slow down a website due to the sheer volume of traffic or cause real users to lose confidence in the quality of the website.
How to prevent form spam
Form spam can be prevented using CAPTCHA and sophisticated bot management technology, that quickly and accurately detects automated bad bot traffic. However, by learning what ordinary traffic looks like, you are equipped to quickly and accurately detect anomalies and block bad bots.
Collaborate with an expert bot management vendor that specialises in analysing intent and identifying patterns in user behaviour to ensure you understand what constitutes normal in the unique context of your traffic environment.