Inventory holding bots perform the steps of purchasing goods without completing the transaction. These online bots are often used to disrupt, manipulate, and steal.
What are inventory holding bots?
For example, a bot is designed to add a popular item to a shopping cart, causing it to be removed from the inventory or website whilst the transaction is completed, taking the item away from real customers.
This can also be known as Denial of Inventory. A variation of this malicious automated technique is making reservations, for example, hotel rooms or holiday bookings and flights.
Typically, when a transaction is not completed, the item is returned to inventory and becomes available for others to purchase. These bots perform this process multiple times, causing significant problems for retailers and travel organisations. Specifically, during busy periods like Black Friday sales.